-4304: SOAP Couldn't connect to host

Owned by Lexi Irwin
Last updated: Mar 21, 2024
1 min read

Solution

Error Occurring on Activation:

  1. This error indicates network connection problems when trying to talk to our licensing servers. To access the Imatest license server, please consider the suggestions below:

    1. Try to access to the IP addresses on this page.

      1. If you cannot reach either of these, there is definitely something on your machine that is blocking the connection (e.g. safety protocols/firewall, lack of internet, etc.).

    2. If you have an internet connection, but cannot access the IP addresses given on the page linked above, try setting up a proxy server to route through instead.

    3. If you do not have an internet connection, or the proxy server does not work, use our offline activation option.

Error Occurring on Deactivation:

  1. Please try offline deactivation

  2. If that does not work: Please follow the instructions linked here: Licensing Errors: Quick Fix