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Lexi Irwin

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If this does not fix things, please send us any all log files located at:

  • Mac: /Library/Application Support/Imatest

  • Windows: C:\ProgramData\Imatest\license

  • Linux: /var/lib/imatest

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  • Mac: /Users/<user>/Library/Application Support/Imatest

  • Windows: C:\Users\<user>\AppData\Roaming\Imatest

  • Linux: ~/.imatest

(NOTE: This should include sessionlog.txt)

along with your license number and the error message you are seeing, and we will look into it further.

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