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An error reporting window normally opens when a crash occurs. We recommend sending us the error report before applying the fix. Click on Send Error Report, Note that a screen capture of the window |   |
We encourage you to attach the image to an issue created on the Imatest Help Center. Having the image can make it easier for us to replicate and fix the error. | |
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Note 1: Please check to be sure the problem isn’t caused by a badly framed or badly photographed image. In such cases, Note 2: Reinstalling the same build of Imatest rarely solves this type of problem, although downloading and installing the current build of the most recent version your license allows often helps. Go to www.imatest.com/support/download/, select the appropriate release and operating system, then click Download Upgrade. Note 3: All settings are stored in imatest-v2.ini, which can be opened for editing from the INI File Settings dropdown menu in the Imatest, Rescharts, Color/Tone Interactive, or Uniformity Interactive windows. imatest-v2.ini is compatible with non-Latin characters (Asian languages). Changes after Imatest 4.2 are described in INI file format changes in 4.2. Note 4: To help us prevent similar errors in the future, please send the error report. In most cases an Error reporting window (shown above) will appear. Follow the instructions, making sure to enter your correct email and a brief description of what you were doing. If the Error reporting window fails to appear you can click File, Copy current session, then attach the file to an Imatest Help Center issue. If you’ve closed and restarted Imatest since encountering the error, you can click File, Copy last session. |
How the fix the error (by removing the INI file section with corrupted data)
Quick summary: the key to fixing this type of error is to remove the section (or critical lines in the section) of the INI file (usually imatest-v2.ini) that corresponds to the broken module. This restores the default values. Section names are enclosed in brackets ([…]) in the INI file. |
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Record or remember important settings for the broken module that you may want to restore after you’ve done the fix. This can often be done conveniently using a screen capture utility.
Click the INI File Settings dropdown menu in the Imatest, Rescharts, Color/Tone Interactive, or Uniformity Interactive window, then select INI File Editor to open imatest-v2.ini, as shown below.
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Stepchartmodule:
[q13] is used for the Stepchart module, which originally supported only linear grayscale stepcharts, such as the Kodak Q-13 and Q-14. Note that [stepchart] is used for grayscale stepcharts in Color/Tone Interactiveand Auto, not for Stepchart.
Color/Tone Interactiveand Auto modules
[gamut] is used for settings common to all (or most) Multicharts/Multitest charts. There are also sections for individual test chart analyses whose name corresponds to the chart name (generally abbreviated). Here are the lists of names (taken from the code).
For (mostly) color charts: {‘cc24’; ‘it8’; ‘special’; ‘qpcard’; ‘ccsg’; ‘stepchart’; ‘special’; ‘cdm28’; ‘sfrp20’; ‘utt’; ‘spydercheckr’; ‘hale’; ‘te226’; ‘mxn’; ‘cdm-dc48’; ‘colorgauge’; ‘rezchecker’; ‘cmp’; ‘esfriso’; ‘iso-16505’}
For multi-row Grayscale charts: {‘iso-14524’; ‘qa-61’; ‘qa-62’; ‘iso-15739’; ‘ite’; ‘oecf-20’; ‘sqcirc’; ‘eia’; ‘qa-79’; ‘mxn’; ‘sdr-36’; ‘sq-20’; ‘contrast-res’; ‘te269’}
(A) To fix a problem by resetting a section, Select the section, then press Delete section. You will need to manually set the desired settings to the your preferred values. This method is recommended for most users.
(B) To fix a problem by editing a line, Select the section that contains the line, select the line in the large window, make the change in the line edit window just above the large window, then press Enter. This method requires more knowledge than (A).
To save your changes press Save, which is grayed out until changes are made. If you with to cancel your changes, press either Reload ini file or Close.
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